Remote Monitoring

Always with you

Remote Monitoring and Management (RMM) is a modern approach to IT maintenance, monitoring, and support. This IT solution is used to proactively prevent disaster from hitting your IT systems. You have a team of experts keeping your systems up to date. Here are the benefits your business gets from utilizing RMM services.

Minimize Downtime

Downtime is a huge threat to businesses. It leads to a huge loss of money and your customers lose trust in the services you provide. When your systems go down, your employees lose access to all of their data including emails and software they use to perform their jobs. Meanwhile, you are paying for employees, buildings, and no productivity. Customers will be unable to contact you and you will not be able to meet their expectations.


Security is a top priority for businesses. Dealing with sensitive business and client information means that you have to make sure that data is not lost or stolen. Security issues can damage your reputation and you’ll lose customers because of it. Security issues can also contribute to your downtime and leave you backpedaling to fix mistakes.

Reduced TCO

Total Cost of Ownership can add up in IT. Hardware, software, staff, and maintenance all take a lot of capital and investment. There are many costs that arise from running your IT systems. With an RMM you can reduce the costs by having a professional staff working on your systems at a predictable monthly rate.


RMM will handle all your regular maintenance. It is important to keep your systems well maintained because it keeps up with updates, security, and system health. When your system is healthy, your business is healthy. You have access to your data that you can rely on. RMM watches your technology and makes sure that you can access your data and do the work you need to do.


The goal for implementing RMM is to improve your productivity. You don’t want to lose productivity in your business. Your business only grows if you are growing it and that can’t be done if you aren’t producing. RMM will monitor and maintain your technology so you can provide your products and services to a growing number of customers.

Examples of a RMM Support Package:

Managed Services Basic Proactive Support Per Month

  • UNA will monitor the network appliances and the server on a 24×7
  • Core Device Monitoring for Critical Network Components (up to 20 devices)
  • Advance Server Monitoring for Physical and Virtual Machines
  • Custom Email Alerts and event notifications
  • Maintenance: Review and analyze server logs
  • Secure Management: remote access for technicians / programmer to critical systems
  • Symantec Endpoint Cloud Protection for Computers and Servers included
  • Symantec Management and Threat Monitoring of 1 Server and PCs included

Monthly Data Backup Contract with AMAZON

Cloud / Hosted Solutions Off-Site Backup Secure / Encrypted Off-Site Data Backup

  • Cloud Service: Amazon Web Services
  • Extended Data Storage for up to 1 TB
  • Pricing Subject to Review based on Storage Usage